Privacy Policy

Last Updated: 11/Nov/2025

Venezia Tourism (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website www.veneziadubai.com or use our services.


Our Contact Details

📍 Port Rashid, Cruise Terminal 3, Port Rashid Passengers Terminal, Dubai – UAE
📧 info@veneziadubai.com
📞 +971 50 316 8599


1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Pickup/Drop-off Location

  • Booking Details

  • Special Requests

  • Passport/ID details (only if required for certain attractions)

1.2 Payment Information

  • Cardholder name

  • Billing details

  • Transaction reference

(We do not store or share full card details.)

1.3 Technical Information

Collected via cookies and analytics tools:

  • IP address

  • Device type

  • Browser information

  • Website usage data


2. How We Use Your Information

Your information may be used for:

  • Processing bookings

  • Sending booking confirmations & service updates

  • Improving our services and website experience

  • Providing customer support

  • Fraud and risk prevention

  • Complying with UAE laws and regulations

We never sell or trade your personal data to third parties.


3. Sharing Your Information

We may share your information only when necessary and only with:

  • Authorized tour operators

  • Attraction ticket suppliers

  • Secure payment gateway providers

  • Government authorities (when required by UAE law)

All partners adhere to UAE privacy and data security regulations.


4. Cookies

Our website uses cookies to:

  • Improve website performance

  • Remember user preferences

  • Analyse visitor activity for improvement

You can disable cookies anytime in your browser settings.


5. Data Protection & Security

We use secure, encrypted systems to protect your personal data.
All online payments are processed through PCI-DSS compliant payment gateways for maximum safety.


6. Your Rights

You have the right to:

  • Request a copy of your stored data

  • Request corrections or updates

  • Request deletion of your data (unless restricted by law)

  • Opt out of marketing or promotional communications


7. Third-Party Links

Our website may include links to external third-party websites.
We are not responsible for the privacy practices of these websites.


8. Contact

For privacy concerns or data requests:
📧 info@veneziadubai.com
📞 +971 50 316 8599